User Guide / Training Manual
Logging Into Your Account
- To log into your LiveLitigation eSuite account, type your customized DNS/URL into the address bar of your internet browser. In the example below we have used stream.livelitigation.com. Note: there is no "www" in the address.
- Click on the "Host" button.
- Input your USER NAME and PASSWORD and Click Submit.
Once logged in you will be able to Create a Deposition, Moderate a Deposition, Edit a Deposition or End a Deposition.
You can store the contact names and email addresses of any frequent participants of your depositions.
- Click "Options" then "Contacts Manager".
- Click "New Folder" then give the Folder a name. Click "OK".
- Select the Folder you created and Click "New Contact". Enter their Name and Email Address, and Click "OK".
Creating a Deposition
- To Create a new stream, Click Create Deposition.
- Click "Add" to Enter a Case Name.
- Enter the desired Case Name and Click "Save".
- Enter the Witness Name.
- Set the Start Date and Start Time. If spanning multiple days, you can choose to add a Date Range, with Start and End Dates.
Creating Attendee Groups
Each attendee must be added to a Chat Group. Create separate groups for attendees that wish to utilize the Chat features privately. Example: Group A "Defense", Group B "Plaintiff", etc. In situations where the Deponent is attending remotely and must connect on their own, create a group for he or she and add them to it.
- Click "Add" to begin creating a new Group.
- Enter a Name for the Group.
- Click "Add User" and select 'From Contacts' or 'Manual Entry'. Input the name and email address of each attendee.
- Allow User to Send Video: This user can activate their computer's webcam and stream to other participants in the deposition room.
- Allow User to Send Audio: This user can activate their computer's microphone and stream to other participants in the deposition room.
- Allow User to Receive Video: This user can see the video stream of the deponent or any other participants in the deposition room that are using a webcam.
- Allow User to Receive Audio: This user can hear the audio stream of the deponent or any other participants in the deposition room that are using a microphone.
- Allow User to Exhibit Files: This user can Exhibit uploaded files. Exhibits can be displayed (Start), marked for the record (Stamp) and saved (Submit) as new documents.
- Allow User to Download Submitted Files: This user can download any of the Submitted Exhibits from the deposition.
- Enable Realtime Transcript: This user can view the Realtime Transcript, Highlight lines, add Notes, and save the Highlight Report as a .txt file.
- Enable Realtime Relay: This user can use the LiveDepoRelay application to connect to litigation software, (e.g. LiveNote, Bridge, CaseviewNet, etc.) for viewing the Realtime Transcript.
- Enable Realtime Export: This user can save a copy of the entire transcript in .html, .ptf, or .rtf format.
- Enable Group Chat: This user can participate in text chat with other members of his/her Group.
- Enable Private Chat: This user can open a separate chat window with a single member of his/her Group.
- You can set the "Permissions" for the entire Group, or indvidually via the dropdown menu and checkboxes.
- Click "OK" to save the Group and continue.
Adding The Stream Manager(s)
The Stream Manager is the Court Reporter and/or Videographer that will be providing Video and Audio of the deponent, and/or Realtime Transcript to the viewing Attendees.
- Enter the Email Address of the Stream Manager(s) by typing in the box, or by choosing from "My Contacts".
Choose a Teleconferencing option to deliver the audio of the deposition over a conference line. You can use this in lieu of VOIP audio on the computers, or simultaneously if necessary. Tip: Teleconferencing provides better audio quality when multiple parties will be speaking.
- Toll Free Conferencing: Provides a Toll Free "888" call-in number for attendees. NOTE: Using Toll Free Conferencing incurs additional usage charges. Please contact your sales respresentative for details.
- Toll Conferencing: Provides a "206" area code call-in number for attendees. No additional fees associated with usage.
- User Defined Conferencing: Use your own Conference Call number and access codes from another provider by entering them in the available fields. NOTE: You must specify both a Moderator and Attendee code, even if they are the same code.
- Mix Teleconferencing and VOIP Audio: Allows the Stream Manager to bridge the VOIP audio stream and Teleconferencing, so that a party speaking through their computer's microphone can be heard by a party that has called in to the conference line, and vice versa. NOTE: This must be enabled by the Stream Manager from inside the deposition room.
Save The Deposition
- Click "OK" to save the deposition.
Sending Email Invitations
- The Deposition Emails window allows you send Email Invitations to any/all of the participants. Check the box in the "Send Email" column if you wish the user to receive an invite.
- The Stream Manager can be sent Realtime Instructions, Audio/Video Instructions, or both by checking the box in the appropriate columns.
- Click "Add Note" to include any custom text/additional information to the Email Invitation body.
- Example Group Member (Attendee) Invitation:
- Example Stream Manager Invitation:
- Click "Preview Email" to verify the details being sent in the invitation. Group Members and Stream Managers receive different email invitations.
- Click "Send" to email the invitations to the participants.
Editing A Deposition
Once you have created a deposition, you can Edit that deposition at any time and change any of the details. You can add or remove Groups and Attendees, and change any of their relevant permissions on the fly. You can also resend Email Invitations.
- Click the "Edit Deposition" button.
- Select the Deposition you wish to edit from the dropdown list.
- After making changes, Click the "Update" button, and the title will flash GREEN indicating the changes have been saved.
- To access the Deposition Emails window, Click "Resend Invites".
- "Email Status" columns appear on the right hand side, showing when/if a user has previously been sent an invitation to this deposition.
Moderate A Deposition
The Case Manager can join any deposition as a Moderator. This is intended for verifying that all participants have connected to a scheduled deposition, and/or assisting with any troubleshooting.
- Click the "Moderate Deposition" button.
- Select the deposition you wish to Moderate from the dropdown list. Enter your name, and Click "OK".
End A Deposition
When a deposition has completed, the Case Manager has the ability to delete or "End" the deposition, to prevent any further usage.
- Click the "End Deposition" button.
- Select the deposition you wish to End from the dropdown list. Click "End", and then Click "OK".
Working As A Stream Manager
The Stream Manager receives an email invitation containing the instructions they need for Streaming Realtime, Streaming Video, or both.
- Click the "Install: StenoDirectPlus" link in your email invitation to download the installer.
- Run the installer and Click "Finish" when complete.
- Open StenoDirectPlus from the icon on your desktop.
- Select the Input type you prefer to use, Caseview or Bridge. This must match the Output in your CAT software.
- Port selection should be 'Virtual'
- Check Auto Setup then Click Save to remember these settings.
- Click 'Open COM'
- A COM port will be given, ie. COM 21 or COM 9.
- Caseview@2400 BAUD - OR - Bridge@38400 BAUD
- Open your CAT software and configure the output to match the Protocol and COM Port in StenoDirectPlus.
- Start a new Realtime file in your CAT software, and enter a few keystrokes on your writer.
- You will see the DATA I/O number in StenoDirectPlus increasing >
- Click Connect under RemoteRealtime
- Enter a Display Name (ie. csr), and your Login Key (from Stream Manager email)
- Click Submit and you are now connected and streaming live to the remote deposition.
Streaming Audio / Video
- Click the "Join Deposition" link in your email invitation to open with your web browser.
- Enter Your Name and Your Key and Click "Submit".
- Click "Allow" when prompted to access your camera and/or microphone.
- Click the "Activate" button in the upper right corner.
- Use My Webcam Stream: Built-In or USB-connected camera. (Most Common)
- Use FMLE Stream: Any video stream sent via the Flash Media Live Encoder.
- If a Teleconferencing Number has been provided, call in to that number and enter the Moderator Code. If no Teleconferencing has been assinged, Click the "Microphone" button to stream VOIP audio from your computer's Built-In or USB-connected microphone. The icon will turn GREEN when active.
- Tap the "Join Deposition" link in your email invitation to open with your web browser.
- Tap the "App Store" logo to search for the LiveLitigation Mobile Application.
- Download and Install LiveLitigation on your Mobile Device.
- Once installed, Tap "Ready to Join".
- Tap the "Camera" icon to turn on your device's webcam.
Using The VOIP/Phone Bridge
Occasionally, a deposition may be scheduled to use a mix of VOIP audio and Teleconferencing. When applicable, the Conference Call Manager icon will appear in the menu bar.
- Click the "Conference Call Manager" icon.
- Click the "Connect" button, and you will hear the automated operator confirm your connection to the conference call.
- Click the "Microphone" button to stream VOIP audio from your computer's Built-In or USB-connected microphone. The icon will turn GREEN when active. Audio from your microphone is now being streamed across the Conference Call as well.
A high-speed Internet connection with a minimum of 1.5 Mbps upload and download bandwidth with is required to properly stream live video of the deposition. As the Stream Manager, you can change the bandwidth profile of the video feed(s) as needed to improve video quality.
- Click the "Video Profile" button to reveal the list of available profiles. Each profile has a preset resolution, framerate, and compression designed for optimal experience.
- Standard is the default video profile with the lowest bandwidth usage.
- High provides a higher resolution video image at a greater bandwidth usage.