Stream Manager Audio Options
As the Court Reporter or Videographer responsible for streaming the Witness to remote attendees, you will need adequate equipment for providing a high quality audio transmission. Depending on how the case is setup by the agency, you may be asked to provide the audio stream in one of the following ways:
- Teleconferencing: a conference call that you must dial in to from the deposition location.
- Voice Over IP: using the same computer or mobile device that is streaming video to also stream the audio.
- Mix VOIP & Teleconferencing: a combination of both services.
If the deposition is setup to use a conference telephone line for audio, make sure that a landline speakerphone is available for use at the deposition location. A cellular phone can be used as an alternative, but is not recommended.
LiveLitigation.com provides both Toll and Toll Free conferencing numbers, but some agencies may opt to utilize their own teleconferencing provider. The LiveLitigation conferencing numbers are as follows:
- Primary: (716) 273-1380
- Backup: (206) 402-0823
- Toll Free
- Primary: (844) 579-3641
- Backup: (888) 412-0872
Depending on the configuration, each deposition is assigned (1) conferencing number and (2) sets of the codes: a Moderator Code, and a Attendee Code. The Call In Number and Access Code is included in the Email Invitations that are sent for each deposition, and are also visible at the top of the screen inside the deposition room.
- Moderator Code: Provided to the Stream Manager for initiating and managing the call. The Moderator must dial in before other parties can begin speaking. Must be entered on a keypad after dialing the conference number.
- Attendee Code: Provide to all Remote Attendees. Must be entered on a keypad after dialing the conference number.
Additional functions for Moderators can be found here: Teleconferencing Key Commands.
Voice Over IP
If the deposition is not setup to use a conference telephone line, the audio must be provided by the same computer or mobile device that is providing the Video stream.
Below is a list of recommended hardware to use with your computer for capturing the audio in the room.
Phoenix Spider USB (MT503)
The Phoenix Smart Spider utilizes multiple microphones, resulting in an exceptionally large pickup and broadcasting range. It is small in size, discreet in design and will connect to any computer as well as any analog audio device.
ClearOne Chat 150
The ClearOne Chat 150 USB-powered speakerphone is a full-duplex system with three built-in microphones, providing multiple connectivity options with enterprise telephone handsets, PCs and videoconferencing systems.
ClearOne Chat 50
The ClearOne Chat 50 USB-powered speakerphone is a mobile audio peripheral that connects to a wide variety of devices, providing crystal-clear, hands-free audio for ad-hoc conferencing or audio playback.
Streaming VOIP Audio
To stream VOIP audio in the deposition room:
- Check the Microphone settings to ensure you have the correct Audio device selected.
- Click the microphone icon to enable VOIP.
- The bar beneath the icon should fill up Green when audio is being picked up and transmitted..
Mix Teleconferencing & Voice Over IP
If the deposition is setup for a combination of Teleconferencing and Voice Over IP, the "Conference Call Manager" icon will appear in the deposition room.
To connect the conferencing bridge:
- Click the icon for Conference Call Manager.
- Click Connect.
- Once connected, all users can hear each other over the phone line as well computer/device speakers.
For IT departments and personnel:
- Minimum System Requirements
- Internet Bandwidth Requirements
- Cookie Handling
- Firewall Rules
- Hostnames and IP Addresses